You are about to leave and participate in what we hope will be the adventure of a lifetime.
It is very important to have Good planning and to manage expectations.
Being able to find a place that you can call home for a couple of weeks, months or years is one of the best feelings you get when starting a new stage in life.
You want your time to be invested in a space that makes your life more comfortable and surrounded by valuable people.
The service you are receiving does come with responsibilities both legal and cultural, and it is critical that you know about them before committing to a place.
This document is a guide only. We outlines some of your rights and responsibilities.
We have tried to make sure everything is there, but remember that we are not hosts thus we do not provide this service as such and this is only general advice and a guide.*
It is important for you to understand these so that you avoid any headaches.
As many of you come from outside Australia, it’s likely you are not familiar with the regulations.
It is fundamental for tenants to know their rights; otherwise, the rental process can become too hard.
This document will help you avoid many of these mistakes.
PLEASE NOTE: The below information is general advice and a guide only.
Bedssi does not assume any liability for the content provided in this page. Make sure you check other sources as well.
We strongly recommend you ensure your tenancy agreement is documented in the form of a lease agreement. This will protect both you and your landlord in the event of a legal issue, and means you mutually understand what’s expected from one another. Agreements and other helpful documents are typically found on the state or territory’s Department of Commerce website.
Your lease agreement will formalise important aspects like monthly rent, bond amount, inspections and damage reporting, to name a few. You’ll also have the opportunity to clarify what’s OK and not OK for your renter, such as whether pets are allowed or whether repainting the walls is permitted. And of course, you can spell out the consequences of breaking the agreement. You can also confirm if the rent you pay includes bills, internet, etc. Please note that the only bill that has to be paid by the landlord is the water bill.
You can find lease agreement and damage report forms in the different state government websites:
There are a number of set ways to end a tenancy agreement and these methods vary slightly from state to state. Even if an agreement has a fixed end date, both you and the landlord/host will need to give written notice to end the tenancy.
You can terminate the Residential Tenancy Agreement in the following ways: If you intend to vacate at the end of your Residential Tenancy Agreement you are required to give fourteen (14) days written notice prior to the expiry of the fixed term of your Agreement. Once the fixed term has expired, you are at liberty to continue living at the property or to vacate. If you intend to vacate, written notice to that effect must be received by our office at least twenty one (21) days prior to vacating
Lease Break - Breaking your lease will normally incur penalty fees. This should be specified in the agreement (normally several weeks of rent). Clarify this specific point when checking in (move in day).
Some businesses will ask for a "holding deposit". This deposit will only be taken once your application has been approved. The amount is usually equivalent to one weeks rent. Your deposit will secure the property until the day you check-in (move in).
Important: Holding deposits are normally not refunded if you change your mind (check this specific point with your host before making any payment).
Hosts/landlords may ask for a bond as a security deposit.
This is paid at the time of checking-in and it is done directly between the student and the host/landlord.
In the event that you (the tenant) fail to keep the premises clean, damage the property or don’t pay rent, the landlord can claim some or all of their bond to cover these expenses at the end of the tenancy.
It is legally required that the bond is forwarded to the state’s residential tenancies bond authority.*
They will hold the bond on behalf of the tenant and landlord during the tenancy.
In most cases, the bond is equivalent to 2-4 weeks rent.
Occasionally hosts/landlords believe they can claim the bond because the property is not in the same condition as it was at the beginning of the tenancy.
Remember that the costs of “fair wear and tear” can’t be claimed (clarify this point at the time of moving in).
However, the landlord can make a claim on the bond for:
A clear process needs to be followed in relation to the rent.
The installment amounts needs to be paid in full on the specified date with no delays.
Make sure that the agreement is clear regarding amounts and frequency of payments.
It is the landlord’s choice to have the rent paid weekly or fortnightly (2 weeks).
Please note that the landlord can NOT increase your rent until the end of the fixed term unless your agreement states otherwise.
Rent cannot be increased more than once every six months and the landlord must give you at least 60 days notice of any proposed rent increase.
Please note: even if the rent increases, the amount of bond can’t be increased.
No reasons or excuses are accepted for delays on rent. Take this into account.
Please ensure your rent is always paid in advance. Some tenants find this concept hard to understand, and some mistakenly believe that the first 2 weeks rent paid is held in trust for use at the end of tenancy, like a bond. It is important to note the first 2 weeks rent paid is for your first 2 weeks of tenancy, so at the end of the first week, you are only 1 week in advance. It is always important to maintain your rent in advance, therefore after moving in your next rent payment should be made within the following week.
The landlord must pay all installation and initial connection costs for electricity, gas and water supply.
In many cases your will be responsible for paying all services (except water). Make sure you clarify this specific point before making the booking or on arrival.
You must honour the House Rules and instructions from the Host.
It is important that you sit down and discuss these within the first 2 days after your arrival.
This is your opportunity to ask questions to the hosts and to clarify all the issues/points you may have. Some examples are:
It is your responsibility to maintain and leave the Bed/Room in the same condition as it was when you arrived.
It's also the polite thing to do. Remember you are a guest in somebody’s home.
Different places/Rooms have different rules. For example:
If at the time of leaving (checking out) you left the Bed/Room dirty or untidy or in poor condition, you may not receive your bond or deposit back.
It is very likely that the host will have to use it to clean and bring the room back to its original condition.
Always remember that other guests will come after you.
They also deserve to arrive to a good, clean Bed/Room.
Important Note: Make sure you arrange this type of specific arrangements directly with the host.
Your landlord needs to respond to requests for urgent repairs without delay.
If the landlord doesn’t anything , you have the right to arrange for these repairs to be completed up to the value of $1,000 – at the landlord's expense.
Non-urgent repairs must be carried out within 3 weeks (time varies depending on your state's legislation). If non-urgent repairs are not attended to, you may apply to the tribunal for an inspection and subsequent report.
Please note: You cannot withhold rent while waiting for repairs to be done.
It is very likely that the Landlord will want to know more about you.
Be prepared to answer to the same question asked in different ways in order to identify a discrepancy with what you have previously said.
After you have completed a tenancy application you might be screened by phone and then interviewed in person; this is really important for both parties as instincts will play an important part in your decision making. Make sure you clearly understand who they are and if their personality will fit the room/house you are renting.
During the course of your tenancy, the premises may be inspected periodically by your host. They should contact you to arrange a mutually convenient time to do this. They should not come announced.
Scams are unfortunately common. Please be vigilant. Some warning signs are:
Be Open Minded:
Keep your opinions flexible and receptive to new environments. Remember things will be different from home.
Sense of Humour:
In another culture there are plenty of things which can go wrong.
Flexibility and Adaptability:
Responding to or tolerating the ambiguity of new situations is important to intercultural success.
Keep options open and judgmental behaviour to a minimum. Try to be an adaptable or flexible person.
This skill or personality trait is important for learning the many things you need to adapt to a new environment.
Get to know new people, get to see new places, experience new way of doing things, try new food, etc.
There are strong correlations between positive expectations for an intercultural experience and successful adjustment overseas and at home.
You need to have realistic expectations. For example: You will not have help in house chores, you will be very likely have to work as a team.
Tolerance for Differences:
A sympathetic understanding for beliefs or practices differing from your own is very important.
The ability to express warmth, empathy, respect and positive regard for other people is a key component of effective intercultural relations.
Remember that Australia is a multicultural society.
This is what makes it so culturally rich and interesting.
Ability to Cope with Failure
People who go overseas have often been the most successful in their home environments and have rarely experienced failure. In many occasions this will be the first time you will live away from home. Things will not go as planned sometimes.
This document is general advice and a guide only. Bedssi does not assume any liability for the content provided in this document. Information in this publication is correct at time of publishing/printing (December 2016) but is subject to change. Bedssi reserves the right to amend, cancel or modify without notice, the content of any matter in this publication. Information related to third parties and services provided by others will be updated directly by them and we do not accept responsibility on any changes of information, policies or procedures they have.